If payment cleared but no license or delivery email arrived within 24 hours, contact Support with the order ID and we will replace the key or refund.
If the product shows RED for seven days or more after purchase and never returns to GREEN during your license window, you may request a refund or equivalent time credit.
Duplicate charges or clear processor errors are refunded once verified.
Change of mind after a working key has been delivered and activated.
Bans, admin kicks, or gameplay outcomes. Status is never a permanent guarantee.
Loading while the status label says RED, or using a PC outside the published Windows 10 and 11 requirements.
Shared, resold, or otherwise invalidated keys under the Terms of Use.
Open Support and include: order ID, purchase email, license length, and a short description of the problem (screenshots help).
We aim to reply within one to two business days. Approved refunds go back through the original payment method.
Monthly is the lower published price if you want to confirm the loader on your PC before lifetime.